Vertical Groove Golf pride themselves on providing an American-assembled product that passes through three levels of quality control before it leaves their facility.
However, if you are not satisfied with your Vertical Groove golf club, simply return your item within 30 days of receipt.
Consistent with all major golf manufacturers, your club(s) must be in NEW and UNUSED condition and we hope you understand that we will NOT accept returns for custom-built golf clubs except for manufacturing defect(s). All returns must be in the original packaging (with a copy of your invoice) and will be inspected prior to credit being issued. Credit will be for the purchase price of the item(s), and will not include shipping. Shipping costs are non-refundable.
We recommend that you insure the item when shipping. All return packages must be shipped using a service that tracks packages. We cannot assume responsibility for lost shipments.
All returns should be sent to:
Anemoi Sport Limited
Returns Department - MMC
Please allow a minimum of 10 days for us to receive and process your return. You can expect a refund within 30 days of when we receive your return. We'll notify you via email once we've processed the returned product(s). Refunds will be given in the same form of payment as the original purchase.